Error: Receive Response XML Failed

Are you getting the below error message when attempting to run the Web Connector?


Message: “Receive Response XML Failed”


This means that QuickBooks is receiving an error from our sync when attempting to connect. There are several causes for this:

  • Your site is adding a blank extra line (or more) to the head of the site output. Verify this in your site code or contact our support for additional help.
  • You’re attempting to sync too much data at once. Check the size of your queue and try syncing again.
  • There is a PHP error on your site preventing the connection from completing. Check your PHP error log for an error related to our sync.
Updated on May 13, 2020

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