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  3. Error Number: 3120 Error: Object “____” specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list.
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  3. Error Number: 3120 Error: Object “____” specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list.

Error Number: 3120 Error: Object “____” specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list.

Error

Message: Error Number: 3120 Error:Object “________” specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list.

Resolution

This error means that a related customer or product for the order is missing in QuickBooks (this could mean that it was recently deleted) – that our sync is relying on.

To resolve this you would simply run a Refresh Data of your customers/products, by following the steps in MyWorks Sync > Refresh Data.

To refresh data, follow the below steps:

  1. Visit MyWorks Sync > Refresh Data in your WordPress admin.
  2. Enable the master switch and any switches for data you wish to refresh (ex. Customer, Product) – then save.
  3. Ensure the Queue in MyWorks Sync > Queue is empty – (0).
  4. Visit the Web Connector on your computer, and click Update Selected.
  5. Once the progress bars are complete in the Web Connector, re-visit the Refresh Data page above, turn off all the switches and save.
Updated on July 11, 2019

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