1. Home
  2. WooCommerce Sync for QuickBooks Desktop
  3. Troubleshooting
  4. Error Number 3000:The given object ID “” in the field “list id” is invalid.

Error Number 3000:The given object ID “” in the field “list id” is invalid.

Are you seeing this error when syncing orders into QuickBooks Desktop?

Error

Error Number:3000


Error:The given object ID "" in the field "list id" is invalid.

This error usually occurs when a setting/value that’s required for us to sync the order into QuickBooks is blank in our settings/mappings – usually a default product or tax code, or if you’re syncing orders as Sales Receipts – a bank account not set in Map > Payment Methods.

Troubleshooting Steps

  • Check to ensure that all the dropdowns in MyWorks Sync > Settings > Default are set.
  • Check MyWorks Sync > Settings > Tax Codes and ensure all of the dropdown are chosen.
  • Check MyWorks Sync > Map > Payment Methods (if orders are set to sync as sales receipts) and ensure that payment syncing is enabled for your gateways, and a bank account is set.
  • Check MyWorks Sync > Map > Tax Rates and ensure the necessary tax rates are mapped.
Updated on May 15, 2020

Was this article helpful?