Keep getting this error when pushing orders to QuickBooks Desktop?
Error:There is an invalid reference to QuickBooks Item “” in the Invoice
- A default unmatched product, shipping or coupon setting is not set in MyWorks Sync > Settings > Defaults.
- A product in the WooCommerce order is not mapped in MyWorks Sync > Map > Products.
Ensure that all Default Settings are set.
- Visit MyWorks Sync > Settings > Defaults.
- Make sure that all dropdowns in this tab are correctly set, and not left blank.
Ensure that your products are mapped.
- Visit MyWorks Sync > Map > Products.
- Make sure all products that are in both WooCommerce and QuickBooks are correctly mapped here. If a product in the error-related WooCommerce order is not mapped on this page, it can either be pushed to QuickBooks – or – if the “Default for Unmatched Products” setting is set above in MyWorks Sync > Settings > Defaults, the mapping can be left blank.
Updated on May 9, 2019