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  4. Error 3140: There is an invalid reference to QuickBooks Item “” in the Invoice line.

Error 3140: There is an invalid reference to QuickBooks Item “” in the Invoice line.

Keep getting this error when pushing orders to QuickBooks Desktop?

Error

Error Number:3140

Error:There is an invalid reference to QuickBooks Item “” in the Invoice
line.

Cause

  1. A default unmatched product, shipping or coupon setting is not set in MyWorks Sync > Settings > Defaults.
  2. A product in the WooCommerce order is not mapped in MyWorks Sync > Map > Products.

Resolution

Ensure that all Default Settings are set.

  1. Visit MyWorks Sync > Settings > Defaults.
  2. Make sure that all dropdowns in this tab are correctly set, and not left blank.

Ensure that your products are mapped.

  1. Visit MyWorks Sync > Map > Products.
  2. Make sure all products that are in both WooCommerce and QuickBooks are correctly mapped here. If a product in the error-related WooCommerce order is not mapped on this page, it can either be pushed to QuickBooks – or – if the “Default for Unmatched Products” setting is set above in MyWorks Sync > Settings > Defaults, the mapping can be left blank.
Updated on May 9, 2019

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