Troubleshooting

  • PHP ionCube Error: The file ….hooks.php is corrupted.

    As of April 1st, our modules are fully compatible with WHMCS V7.5, and PHP V5.6, V7.0 & V7.1. Due to the range of compatibility that we now support, we encode our modules with the latest version of ionCube encoder – which requires that ionCube Loader V10.x or later be active...
  • Error: call to undefined function – in modules/addons

    Cause This is caused by WHMCS not reading the quickbooks_sync or paypal_billing_center module hooks.php file. This is usually caused after an module upgrade that encountered an error, or a migrate from a different WHMCS install. Resolution You need to load our hooks file once in WHMCS, so it can realize...